notice

Thank you very much for your continued patronage of our store.We would like to provide you with information regarding our store’s closure during Silver Week. [Notice Regarding Product Shipments During the Silver Week Holiday]If items are in stock at our warehouse, we will ship them in the order they are received.For orders confirmed between Wednesday, September 16, and Wednesday, September 23, if the items are not in stock at our warehouse,they will be shipped sequentially starting Friday, September 25.*Delivery times vary by product.Please check the [Shipping Status] section on each product information page for estimated delivery dates. While our shipping...

Thank you very much for your continued support of our store.We will be performing payment system maintenance during the period listed below.[Maintenance Period]Thursday, September 10, 2026, 1:00 a.m. – 4:00 a.m. (may extend until 6:00 a.m.)[Services Affected]During the maintenance period, prepaid (KOMOJU) and Pay-easy will be unavailable.However, you can continue to shop as usual using other payment methods.We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for always shopping with us.Due to heavy rain, there are delays in package delivery in certain areas of Aichi, Gifu, and Toyama Prefectures.As a result, we may not be able to deliver your order by the delivery date shown on our website.We will send you a shipping notification email when your order is shipped, but please be aware that it may take longer than usual for your order to reach you.Please also check the information provided by the shipping carrier.Yamato Transport Website:https://www.yamato-hd.co.jp/important/info_260909_1.html?_gl=1https://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.htmlWe apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for shopping with us.We extend our heartfelt sympathies to everyone affected by the 2026 Kumamoto Earthquake and their families, and we sincerely pray for the swift recovery of the affected areas.Due to the earthquake that occurred at around 4:30 p.m. on Tuesday, July 28 (the 2026 Kumamoto Earthquake), pickup and delivery services by drivers are suspended throughout Kumamoto Prefecture. Deliveries across the entire Kyushu region are also expected to be delayed.As a result, we are unable to guarantee the delivery dates shown on our website.A shipping confirmation email will still be sent when your order is dispatched; however,...